What does the future of hospitality look like in Australia?
Biggest impacts of COVID-19 on the hospitality sector and what you can do to help.
Read MoreHey You Covid Tracker
We've created a free QR code guest registration specifically for your venue. Customers will simply scan the QR code to enter their details. This data will be securely stored in accordance to the government guidelines. The data will be made available to health authorities if there is a potential COVID incident at your venue and will never be used by Hey You for marketing.
Read MoreSpend $5 on Hey You with Bundll and get $5 back!
How to access this offer+
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1. Add your bundll card as your Hey You payment source (click on the card revealed in the top right hand corner of the bundll app to see your card details).
2. Place a Hey You order for $5 or more.
3. Get $5 back in your bundll account.
For questions, contact here.
Offer Terms and Conditions+
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1. Hey You customers who have a bundll account (“Customers") are eligible to receive a cashback of $5 on their first purchase in the Hey You App using bundll (“Offer”).
2. Customers must spend $5 or more in their first single bundll transaction in Hey You App (“Eligible Transaction”) to receive a cashback of $5.
3. This Offer commences on 30th July 2020 and ends at 11:59 AEDST on 12th August 2020 (“Promotional Period”) and is available for the first 10,000 bundll customers transacting in Hey You App.
4. This Offer is subject to your bundll account remaining open until the cashback amount is applied to the Customer’s bundll account.
5. The cashback amount will be applied to the Customer’s bundll account within 7 days of the Eligible Transaction.
6. This Offer is redeemable for one Eligible Transaction only and cannot be used in conjunction with any other offer. This Offer excludes Eligible Transactions that have been reversed or refunded.
7. The Promoter is ©2020 FlexiCards Australia Pty Ltd ABN 31 099 651 877. Bundll is a trademark of Flexirent Capital Pty Limited, a subsidiary of FlexiGroup Limited.
For questions, contact here.
Order 3 times , get $10 Zip credit
How to use Zip Pay on Hey You+
- 1. Download or open the Hey You app
2. Head to Menu > Payment > Add a Payment Source
3. Select the Zip option, you will be redirected to the Zip Website to log in to your Zip account. If you don't have a Zip account, you can create one
4. Once your account is added, you'll be returned to the Hey You app
5. Select your preferred method: Pay as you go, Manual top-up or Auto top-up
6. Find your favourite restaurant and beat the queue!
Watch how here:
Offer Terms and Conditions+
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Order three times through the Hey You App and choose to pay using your Zip Pay or Zip Money account (“Zip Account”) to get $10 credit back to your Zip Account (“Offer”). This Offer is only available between 12:01AM (AEDT) on Monday 22 June 2020 (AEDT) and 11:59AM (AEDT) on Friday 26 June 2020 ("Offer Period") and is capped at a maximum of $30 AUD credit back per Zip customer (“Maximum Credit Back Amount”).
Zip reserves the right to vary the terms and conditions of the Offer and Offer Period at its reasonable discretion by publishing revised terms on https://info.heyyou.com.au/zipjune2020, including (but not limited to) cancelling or in any way modifying this Offer or Offer Period.
To be eligible to receive this Offer you must make three orders through the Hey You app and each be paid on your active Zip Account during the Offer Period. Only orders made on the Hey You app using your Zip Account during the Offer Period will be eligible for $10 credit back. The Offer can be redeemed in three paid orders up to the Maximum Back Amount (i.e. you can redeem this Offer three times). The applicable credit back amount will be applied to your Zip Account by 1 July 2020.
The $10 credit back is applied to the Zip Account from which the orders were made (or your primary Zip Account). Credit back shall appear as a transaction on your applicable Zip statement with the following description: Hey You Credit Back This Offer is subject to your Zip Account (used to participate in the Offer) remaining open and being kept in good standing for the duration of the Offer Period and until the credit back amount is applied to your account. Any credit back amount applied to your Zip Account will result in a reduction of the amount you owe to Zip.
No promo code is required to claim the Offer and this Offer cannot be used in conjunction with other offers. The Offer is applicable during the Offer Period up to a maximum of $30AUD using your Zip Account. Should any orders be refunded the applicable credit back will be adjusted in accordance with your refund.
Zip does not make any warranties or representations on the delivery, service, quality, quantity, merchantability, suitability or availability of the products sold via Hey You.
Nothing in these conditions is intended to exclude, restrict or modify any non-excludable right or remedy you have under law including the Australian Consumer Law. Any disclaimer, exclusion, or limitation as provided for in these conditions applies to the full extent permitted by law and subject to any non-excludable right or remedy.
This offer is being made by Zip Money Payments Pty Ltd ABN 58 164 440 993 Australian Credit Licence Number 441878.
Support Your Local
A Message from our CEO…
We are facing an unprecedented time in our generation’s history - at this point in time we all need to come together and support our community in whatever way we can. Unfortunately, one of the frontline industries that has been hit drastically by COVID-19 is the hospitality industry with many of our favourite cafes and restaurants struggling to survive through this crisis.
In order to support our merchants, we at Hey You have launched the ability for our customers to gift a virtual coffee or lunch item to their favourite cafe/restaurant. This allows a customer to gift an amount equivalent to a regular coffee or lunch item at their local merchant without expecting to receive any item in return. The idea is to help out the hospitality industry with cashflow in these tough times.
Also given the struggling cashflow of our merchants, we have also decided to forego all of our commissions for the next 4 weeks for any new business generated by our merchant partners.
“At this point in time we all need to come together and support our community in whatever way we can.”
We are also very delighted on how some of our merchants have created innovative ways of providing additional services to customers at no extra cost - many merchants are now offering Kerbside delivery through the Hey You app so that customers can have their coffee/food items delivered to their cars without having to find a parking or step outside their cars.
We were also impressed when some of our merchants suggested encouraging shakas to our customer base as an alternative form of handshakes so as not to lose the human connection.
As a proud Australian owned and backed startup, we are lucky to be in a position where we can help these cafes and restaurants with their struggling cashflow and are happy to play a small part in helping the hospitality industry during these tough times.
Uzair Moosa - CEO of Hey You
Support Your Local & Buy a Virtual Coffee
Our locals need us more than ever.
We've gotten a lot of great customer feedback that you'd love to support your local but can't physically get to them.
We've added a 'Support Your Local' menu item where you can buy a virtual coffee or lunch. 100% of the sale will go to your local. Look out for the menu item on your favourite local's menu (your order won't actually be made, but it will help our local cafes stay afloat during these tough times):
Many of our cafes are still open for take-aways and would love your support. As always, please stay safe, stay informed and take care of each other.
- The Hey You team
Recommend a venue to Hey You
If you'd like to recommend a cafe or restaurant to Hey You, we'd love to hear from you with their name and address.
Get 50% off lunch at 52 Martin Place
Order during 11:30am - 2.30pm on the Hey You app to get 50% off lunch at select 52 Martin Place venues from 09 March - 13 March, 2020. Just find your venue, place your order and make your way to the venue to pick up your food and drinks!
Read MoreBiggest Time-Wasters of 2019
3 minute read… because your time is precious.
Read More30% Off Lunch at The Myer Centre
Order up to 10:30am on the Hey You app to get 50% off breakfast at select 52 Martin Place venues from 28th October - 1st November, 2019 (min spend $5). Just find your venue, place your order and make your way to the venue to pick up your food and drinks!
Read MoreSpend $10, Get $5 back - Nov 2019
Place an order of $10 or more through the Hey You app between 11am - 2pm on 28 October - 1 November and receive $5 back in the form of a voucher. Max. 10 redemptions ($50 voucher). To be eligible for this offer customers must redeem the promo code “SPEND10” and make a purchase.
Read MoreYour guide to a productive daily coffee
To increase productivity, one must identify the habits that are wasting their time and/or energy, and then figure out a different method to end up with the same or a better result. Or… just drink coffee. But you’ve gotta deal with the whole ‘line’ ‘sitch!
Read MoreThe Iconic & Hey You
Picture this: You’re at work. Kinda sucks, right? Think again. There’s bliss right at your finger-tips. You open Hey You, order, head downstairs. Now you’re heading towards the door of your favourite café - food and coffee in hand. Things are looking up. At the same time, you just earned yourself a handsome discount off 45,000+ items at THE ICONIC. You get back to your office, place a phat order, and before you know it, your package is downstairs! On the same day.
Read MoreSpend $10, Get $5
Place an order of $10 or more through the Hey You app between 11am - 2pm on 28 October - 1 November and receive $5 back in the form of a voucher. Max. 10 redemptions ($50 voucher). To be eligible for this offer customers must redeem the promo code “SPEND10” and make a purchase.
Read MoreGet 50% off breakfast at 52 Martin Place
Order up to 10:30am on the Hey You app to get 50% off breakfast at select 52 Martin Place venues from 28th October - 1st November, 2019 (min spend $5). Just find your venue, place your order and make your way to the venue to pick up your food and drinks!
Party on Hey You and win big!
To celebrate the launch of our new Team ordering feature Party Order, we’ve teamed up with Lilypad Palm Beach to give one winner and 7 of their friends the ultimate dining experience. Party Order lets friends, family and teammates order together from the same venue, pay individually, and have the Party Host pick up for everyone.
Read MoreOrder Ahead hits Rockhampton!
In an effort to drive customer loyalty to local businesses and answer to the demands of lucrative Queensland consumers, we are delighted to announce that we have expanded our order ahead service to the central Queensland city of Rockhampton.
Read MoreWe've joined the war on waste
Each year world-wide over 300 billion single-use cups are manufactured. 99% of these are never recycled. You may think disposable coffee cups are recyclable because they’re made from paper but, it’s the polyethylene they’re covered in that makes them harmful to the environment.
Read More20 Million Orders!
Our vision is to help Aussies create time for what matters by making the process of ordering food and beverages effortlessly efficient. With teams in Sydney, Melbourne and Brisbane, we are supporting over 1600 cafes and restaurants across the country to allow their customers to experience a more seamless experience and in doing so we’re bringing order ahead convenience to more Aussies than ever before.
Read MoreWe've got excited new changes!
Firstly, we want to thank our customers for their loyalty and support towards Hey You these past few years. Our customers have helped “Hey You” become a name throughout cafés in Australia. Having reinvented how coffee is ordered, led us to discover a strong need to also do the same for food ordering -- which is exactly what we’ve been up to.
We think you’ll love what we’ve created, a first of its kind, food discovery experience with the convenience of ordering ahead. But that’s not all, we’ve also taken on board your feedback and have made it simpler and faster for you to do everyday things in the app.
Here’s a quick tour of what's coming up.
Navigating the app has become a lot simpler
You can now save your favourite places
It’s really quick to order your favourites
It can be hard to find something to eat that satisfies a craving. That’s why we’ve created a food discovery experience which does exactly that.
You won’t go wrong with the popular options
There’s a cuisine for every craving
We can even help you find your vegemite fix
Look out for the iOS app update on Monday, with an the Android app update to follow in the coming weeks. We hope you enjoy these improvements and look forward to your feedback.
Simply leave your comments below.
Cheers,
The Hey You Team
Save Time & The Environment
With Plastic Free July in full swing over the past few weeks we have had many customers reach out to ask us how they can manage both their love of their reusable cups as well as their love of saving time, and we hear you - we’ve been thinking the same.
Read More