We've created a free QR code guest registration specifically for your venue. Customers will simply scan the QR code to enter their details. This data will be securely stored in accordance to the government guidelines. The data will be made available to health authorities if there is a potential COVID incident at your venue and will never be used by Hey You for marketing.
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We are facing an unprecedented time in our generation’s history - at this point in time we all need to come together and support our community in whatever way we can. Unfortunately, one of the frontline industries that has been hit drastically by COVID-19 is the hospitality industry with many of our favourite cafes and restaurants struggling to survive through this crisis.
In order to support our merchants, we at Hey You have launched the ability for our customers to gift a virtual coffee or lunch item to their favourite cafe/restaurant. This allows a customer to gift an amount equivalent to a regular coffee or lunch item at their local merchant without expecting to receive any item in return. The idea is to help out the hospitality industry with cashflow in these tough times.
Also given the struggling cashflow of our merchants, we have also decided to forego all of our commissions for the next 4 weeks for any new business generated by our merchant partners.
“At this point in time we all need to come together and support our community in whatever way we can.”
We are also very delighted on how some of our merchants have created innovative ways of providing additional services to customers at no extra cost - many merchants are now offering Kerbside delivery through the Hey You app so that customers can have their coffee/food items delivered to their cars without having to find a parking or step outside their cars.
We were also impressed when some of our merchants suggested encouraging shakas to our customer base as an alternative form of handshakes so as not to lose the human connection.
As a proud Australian owned and backed startup, we are lucky to be in a position where we can help these cafes and restaurants with their struggling cashflow and are happy to play a small part in helping the hospitality industry during these tough times.
Uzair Moosa - CEO of Hey You
We've added a 'Support Your Local' menu item where you can buy a virtual coffee or lunch. 100% of the sale will go to your local. Look out for the menu item on your favourite local's menu (your order won't actually be made, but it will help our local cafes stay afloat during these tough times):
Many of our cafes are still open for take-aways and would love your support. As always, please stay safe, stay informed and take care of each other.
- The Hey You team
Order during 11:30am - 2.30pm on the Hey You app to get 50% off lunch at select 52 Martin Place venues from 09 March - 13 March, 2020. Just find your venue, place your order and make your way to the venue to pick up your food and drinks!
Read More3 minute read… because your time is precious.
Read MoreOrder up to 10:30am on the Hey You app to get 50% off breakfast at select 52 Martin Place venues from 28th October - 1st November, 2019 (min spend $5). Just find your venue, place your order and make your way to the venue to pick up your food and drinks!
Read MorePlace an order of $10 or more through the Hey You app between 11am - 2pm on 28 October - 1 November and receive $5 back in the form of a voucher. Max. 10 redemptions ($50 voucher). To be eligible for this offer customers must redeem the promo code “SPEND10” and make a purchase.
Read MoreTo increase productivity, one must identify the habits that are wasting their time and/or energy, and then figure out a different method to end up with the same or a better result. Or… just drink coffee. But you’ve gotta deal with the whole ‘line’ ‘sitch!
Read MorePicture this: You’re at work. Kinda sucks, right? Think again. There’s bliss right at your finger-tips. You open Hey You, order, head downstairs. Now you’re heading towards the door of your favourite café - food and coffee in hand. Things are looking up. At the same time, you just earned yourself a handsome discount off 45,000+ items at THE ICONIC. You get back to your office, place a phat order, and before you know it, your package is downstairs! On the same day.
Read MorePlace an order of $10 or more through the Hey You app between 11am - 2pm on 28 October - 1 November and receive $5 back in the form of a voucher. Max. 10 redemptions ($50 voucher). To be eligible for this offer customers must redeem the promo code “SPEND10” and make a purchase.
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Order up to 10:30am on the Hey You app to get 50% off breakfast at select 52 Martin Place venues from 28th October - 1st November, 2019 (min spend $5). Just find your venue, place your order and make your way to the venue to pick up your food and drinks!
To celebrate the launch of our new Team ordering feature Party Order, we’ve teamed up with Lilypad Palm Beach to give one winner and 7 of their friends the ultimate dining experience. Party Order lets friends, family and teammates order together from the same venue, pay individually, and have the Party Host pick up for everyone.
Read MoreIn an effort to drive customer loyalty to local businesses and answer to the demands of lucrative Queensland consumers, we are delighted to announce that we have expanded our order ahead service to the central Queensland city of Rockhampton.
Read MoreEach year world-wide over 300 billion single-use cups are manufactured. 99% of these are never recycled. You may think disposable coffee cups are recyclable because they’re made from paper but, it’s the polyethylene they’re covered in that makes them harmful to the environment.
Read MoreOur vision is to help Aussies create time for what matters by making the process of ordering food and beverages effortlessly efficient. With teams in Sydney, Melbourne and Brisbane, we are supporting over 1600 cafes and restaurants across the country to allow their customers to experience a more seamless experience and in doing so we’re bringing order ahead convenience to more Aussies than ever before.
Read MoreFirstly, we want to thank our customers for their loyalty and support towards Hey You these past few years. Our customers have helped “Hey You” become a name throughout cafés in Australia. Having reinvented how coffee is ordered, led us to discover a strong need to also do the same for food ordering -- which is exactly what we’ve been up to.
We think you’ll love what we’ve created, a first of its kind, food discovery experience with the convenience of ordering ahead. But that’s not all, we’ve also taken on board your feedback and have made it simpler and faster for you to do everyday things in the app.
Here’s a quick tour of what's coming up.
It can be hard to find something to eat that satisfies a craving. That’s why we’ve created a food discovery experience which does exactly that.
Look out for the iOS app update on Monday, with an the Android app update to follow in the coming weeks. We hope you enjoy these improvements and look forward to your feedback.
Simply leave your comments below.
Cheers,
The Hey You Team
With Plastic Free July in full swing over the past few weeks we have had many customers reach out to ask us how they can manage both their love of their reusable cups as well as their love of saving time, and we hear you - we’ve been thinking the same.
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