Hilly's Suburban Favs on Hey You

Hey everyone my name is Hilly, I am one of the creatives here at Hey You HQ. I wear many hats, I'm a photographer, dabble in design, and jump in on some writing for my beloved Hey You app. 

I love working for Hey You and for my team. I'm really  passionate about our Technology, our merchants, and of course our amazing customers who use the app everyday—you all rock.  

Danielle, my best friend at Hey You, has been running these top five venue blogs,
but I’m going to switch it up and name my top five suburban venues on the Hey You app, so let's jump into it.

My top five suburban venues on the Hey You app

First Drop Cafe - Redfern

Where do I start with this amazing cafe? They have everything I want: friendly operators, delicious coffee, combos that are fairly-priced, sandwiches, burgers and the best thing of all, TUGA Pastries (So those delicious portuguese tarts!) They have it all and the best part is they’re opening up a second cafe in Marrickville soon—HEAVEN.

Shuk - Multiple Locations

This is my go-to when I'm wrapping up a Bronte to Bondi walk with my puppy. They provide great coffee and even better food. I’m a sucker for their Shuk Falafel Wrap, their pastries, and their sandwiches (they always hit different!). Pro-tip: order some bread that they bake for the house or office—you won’t regret it. 

SML Cafe - Willoughby

This place pumps and for good reason. They’re basically slinging coffee at a ridiculous rate to their community and they can’t get enough of it. Their Avo & Egg Roll with their hashbrown is on another level and I can't wait to go back to order the rest of the menu. 

Zenius Cafe - Chippendale

Enzen could be the greatest latte art barista on earth, no cap. I wouldn’t even be surprised if he could draw my face in a delicious latte from his cafe. Everytime I order from this cafe, they just blow me away with their quality, taste, and impeccable friendly service.

Bar Lucio - Kensington

Really love an authentic Italian cafe and Bar Lucio is exactly as advertised. They have a wonderful pastry offering, yummy  paninis, and delicious coffee. What more do you need? Maybe a second custard bombolone because I can't get enough of one.

Wow, that was so hard to put together because there's so many more venues that are doing their absolute best to serve delicious coffee and food at an extremely high level.

We also look forward to visiting our beautiful partners around Australia and giving you our top 5 in each state but ‘til then, hope this list helps you as a good starting point to jump on the Hey You app and order coffee and food ahead.

Hey You’s Top 3 Reusables for Coffee

The worst part of it is that 99.75% of coffee cups are not recycled,

so around 60,000kg of coffee cups go to landfill or even worse—into our oceans.
These are real issues hurting our beautiful country and planet.

Hey You have recently joined the Green Movement, and our whole team is super passionate about how we can help become a part of the solution  because, in truth, we’ve been ironically a part of the problem as Australia’s #1 order-ahead app.

We all know that using reusable cups is the way to go. We know breaking habits
is not easy, but we are slowly making the permanent change to becoming more
eco-friendly. Here  are some products that are helping us do that.

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1. Keep Cups

You’ve probably heard of this option before, but if you haven’t, it’s simply a reusable cup for your coffee that comes in many different materials, shapes, and sizes. Leave a note when you place an order through the app and hand your Keep Cup to your barista. 

According to KeepCup, using one of its plastic (LDPe) recyclable KeepCups for a year instead of disposable paper coffee cups will lead to a:

• 36–47% reduction in greenhouse gas emissions

• 64–85% reduction in water use

• 91–92% reduction in landfill.

Life hack: some venues will keep multiple cups for you, so that way they don’t have to wait for you to arrive to make your coffee.

2. Lydy

What’s a Lydy you ask? It's a reusable lid that you can pop on top of your coffee cups. This really works well with the Hey You app as you can choose no lids as an option and once you arrive, you can pop on your Lydy.

Use code LYDYHEY for free shipping, save $9.90

3. Sol Cups

Sol cups have developed a 100% borosilicate glass reusable product that is not only sustainable, but also stylish. Not limited to just cups only, they also have bottles, lids, accessories and even homewares!

We hope these options can help you decide the best solution for you and that we’ve been able to pass on some information of value. We’re fully committed to trying to create better systems for our customers and partners so in the future, ordering ahead while using reusables would be a seamless transition.

Chloes Top 5 Hey You App Order Spots

Hey friends, my name is Chloe and I work in the Marketing team at Hey You.
As a French native, I’m super passionate about great food, cafes
and also being a Vegan. 

One of the best things about Australia is how progressive the country
is for vegan options and I’m so grateful some of my favourite Hey You venues
cater to all us vegans. 

I really look forward to seeing our partners across Australia expand their vegan menus in the future. So plus de bruit—or shall I say, without further ado, let me tell you my Top 5 Hey You venues.

Here are my Top 5:

Metropole QVB (George St.)

Oh belle Nik, he is such a wonderful person the owner of the Metropole.
Everytime i visit he offers me the best vegan croissant! It really does take me back
to France when I eat it and reminds me of such great memories from home. 

I love the fact they have their own vegan corner on the menu with the ability to order takeaway or to use Hey You Dine-In. Plus this venue is in one of the most iconic buildings in Sydney, the QVB.

Nook Clarence St (Clarence St.)

Big love to Mark at Nook, he manages the venue and he has always looked after me every time I've visited. They’ve got delicious vegan options especially my fav Lentil Halloumi dish but this place is not only for vegans, it’s for everyone.

Tap Cafe (Martin Place)

I LOVE their DIY salad and I'm frequently finding myself going there with my girl Jen. It’s the best for when I’m in a rush because it's delicious and you can put in as many delicious ingredients as you want. Check them out in Martin Place.

Happy Campa (Camperdown)

Happy Campa is located in Newtown and Joe is a really lovely operator.
My top choice is their vegan bowl that is just a chef’s kiss, perfect.

Ipoh Town (York St.)

Sometimes you need to switch up the cuisines, so whenever I crave noodles, I stop by Ipoh Town to get their flavourful stir fried noodles, the Char Kway Teow.

Hope you enjoyed my top 5 venues on Hey You, check out these places on the Hey You app and I promise you won’t regret it.

5 ways to use the Hey You app

You as a Hey You user

The Hey You app is not just for getting your morning coffee when you see that a queue is forming at your favourite cafe! Here are 5 other ways you can use the app to ensure 100% convenience and give a 20% boost to make your day more interesting.

1. Ordering your morning coffee while in transit

Train rides can be boring. Make it more exciting by having something to look forward to! Order your first coffee of the day through Hey You. Want a challenge? Figure out at which landmark you should start ordering so your order has just been freshly made when you arrive at the cafe.

2. Getting lunch on a busy day

Lunch rush is hectic and definitely not good for the hangry. Avoid the long queues and the possibility of throwing a tantrum by making sure your lunch is ready
to go by the time you arrive!

3. Shouting your colleague a coffee

Your best office mate makes your work day much more bearable. Shout them a coffee by ordering through Hey You and you get an extra 10 minutes to chat and rant about what stresses you out this week.

4. Doing coffee/food runs for the office

It’s your time to pick up everyone’s coffee/food orders again? No sweat. Get everyone’s orders in the app and order ahead so that way, you avoid the awkward reading of everyone’s orders when you’re first in the venue’s queue. Nobody likes that person who takes 5 minutes to order.

5. Dining in safely

Simulate living in the future with QR ordering! Not only will you avoid touching the germs on menus (and having to wash your hands AGAIN), you also won’t have to worry about bringing your wallet with you because Hey You Dine-in transactions are cashless. Just please always remember to sanitize your phone.

Hey You’s Top 5 Picks in the CBD

I’m David and I’m a Partner Success Manager at Hey You.
I'm jumping on here to tell you my Top 5 CBD Hey You Venues.

I love using the Hey You app in the mornings before I head off to speak to different operators, peak lunch time trade, and of course that delicious afternoon coffee.
The best part of it all is I've had the opportunity to taste some amazing coffee
and food along the way.

Here are my Favourites:

Double Brew (York St.)

My barista Alex is such a gentleman! I love ordering my coffees and breakfast from Double Brew. I find myself frequently ordering their Egg & Sausage Wrap but they have so many delicious brekky options at reasonable prices.

Dutch Smuggler (George St.)

Okay, okay. How can I explain this? Mi Goreng Toastie with a gooey egg. I know what you’re thinking but this alone makes this place a standout venue—a MUST-TRY.

Ipoh Town (York St. & Barangaroo)

The only beef i want in my life is their Rendang. No, but seriously,
their Nasi Goreng is also super delicious and the team are super friendly.

Pavel & Co (Kent St.)

One of the Hey You OG’s, I love their cheeseburgers, their lunch boxes, and efficient service. They hold a special place in my foodie heart and they do a great job
when I'm busy and need something to grab quickly on-the-go.

Spresso Cafe & Salad Bar (Clarence St.)

This is my go-to spot to grab a protein shake and my favourite Thai dish: a chicken Pad Se Ew. Oh my days, the flavours are so good! I love taking the team out here
for fun lunches, especially my bestie, Sam.

What do you think of my Top 5? If you haven’t been to these places, check them out on the Hey You app this week so they could appear on your Favourites, too!

Inspiring Merchant Stories: Papa’s Corner Cafe is a Dream Come True

Papa’s Corner Cafe is a lovely family business in Stafford, QLD founded by Hayden and Chontel Griffiths. Hayden, being in the hospitality industry since he was 13 years old, had many years of experience running kitchens and managing venues before he felt like it was time to have his very own restaurant.

The husband-and-wife team opened Papa’s Corner Cafe in the middle of 2020, during the early days of the COVID-19 pandemic. “Starting a business in a tough period has given us great perspective on operating in the hard times, but has also given us the advantage of being able to thrive at the same time.” 

In a time when businesses are closing, Papa’s Corner found a way to stay open in spite of the challenges. “We are well-known for our fantastic customer service, modern food, and atmosphere. We try to invest in our staff and stay consistent,”
says Hayden.

Hayden and Chontel invested in tech, knowing that safety is a primary concern when it comes to dining-in. They use Hey You QR Dine-in to service table orders. “It’s convenient and it also gives customers lots more options when dining in. It's been getting a really positive response from customers so far.”

A place where their twin 5-year-old daughters are always running around with their friends, Papa’s Corner Cafe can get really busy. Hayden says, “[Having Hey You Dine-In] helps reduce labour, especially in peak times since we offer counter service and it reduces congestion near the till area, which helps significantly.”

Hayden stresses that cafes and restaurants heavily rely on local support.
“If you love your local cafe/restaurant/takeaway shop, let them know and shout it out to the world. Otherwise, one day they might not be there and you will find yourself saying, ‘Oh, that place was really awesome. I wonder why they had to close.’”

Support your fave locals and drop by Papa’s Corner Cafe at Shop 5/240 Stafford Rd, Stafford QLD! They are open Mondays to Fridays at 5:30 am to 3:00 pm.
And Saturdays to Sundays from 6:00 am to 2:00 pm. We recommend their
always-on-point Brekky Burger, but also go for their delicious seasonal menu!

The Ironbark Espresso Experience

Ironbark Espresso Bar & Eatery
on Their Experience with Hey You Dine-In

In between the suburbs of Orange and Bathurst in central west NSW is a small country town called Blayney, where one of Hey You’s most successful venues, Ironbark Espresso Bar & Eatery, can be found.

Located in a beautifully restored 1800s cottage with wrap-around verandahs that allow its customers to soak up the morning sun, Ironbark Espresso is the town’s go-to spot for an early morning coffee.

Ironbark Espresso is a special venue because they are the sole Hey You merchant in Blayney. In a town where no one has heard of Hey You, owner Nicole Dicker has made Ironbark Espresso a pioneer in having an app-based order-ahead system.

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Hey You is an integral part of her business because
it makes things efficient for both customers and staff.

Nicole has even made Hey You the exclusive platform for all takeaway orders. In an email interview with her, she narrates her experience with Hey You, “We have been working with Hey You for over 12 months now, and haven't looked back. Hey You is a wonderful online ordering platform with exceptional customer support and awesome features!”

Recently, Nicole has signed up Ironbark Espresso for Hey You Dine-In.

“We began with Hey You takeaway orders only, but have now moved to include the Hey You Dine-In option as well. It takes pressure off POS staff and allows customers to order from their table, then have the items brought to them directly. The customers love it!” she says.

With seasonal menus and house-made treats, Ironbark Espresso’s
offerings are changing all the time.

For Nicole, having the convenience of menu editing makes Hey You worth it. “From an owner's perspective, I love the back office features that allow me to add and remove items and make changes to my profile from my iPhone,” she shares. Having Hey You digital menus has helped her save on menu reprinting.

Plan a visit to Ironbark Espresso! They are located at 97 Adelaide St, Blayney, and are open Mondays to Fridays from 5:30 AM to 1:00 PM, and Saturdays from 7:00 AM to 1:00PM.

Nicole recommends their Autumnal Sweet Abundance Bowl which includes vanilla bean panna cotta, toasted Granudie muesli, seasonal fresh/stewed fruit, chia seeds, and coconut!

Best Product Features on Hey You for Customers

Here are five of the best features on Hey You that will help you save time for what matters.

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1. Reorder your favourite orders

Have a ‘go to’ order at your local cafe? Does it take a long time to set up? Soy milk? Decaf? Extra shot? Extra hot? Using Hey You, your most frequent orders will appear on your favourites tab. You can reorder your favourites to save time on orders and be in and out in a flash. Go to the ‘Order’ tab under ‘Favourites’ and simply click the ‘Reorder’ button to reorder the product again. It’s that easy!

You can even make slight changes to your order too. Not vibing an extra shot today? You can edit the item with one click. Feeling a bit peckish? You can add a cheeky snack to your meal too.

2. Save your favourite venues

You can also favourite venues! When opening a venue, click the heart icon in the top right corner to favourite it. Now whenever you want to order something from this venue all you have to do is click the ‘Places’ tab under ‘Favourites’ and it will appear. You don’t have to worry about spending time scrolling through venue upon venue (even though there are so many great options to choose from), you’ll have all your favourites in just one place.

3. Bring a Keep Cup or get involved with HuskeeSwap

Keep Cup’s are all the rage and we knew we couldn’t leave Keep Cup lovers out on Hey You. You can select the Keep Cup option as a modifier to your order. When you arrive, all you’ll have to do is hand your Keep Cup to the barista. You’ll save time by skipping the queue and help save the environment at the same time. It’s a win-win!

We also cater for Huskee Swap users. Huskee are on a mission to create a global community of cafes and coffee drinkers who swap and exchange a single reusable takeaway coffee cup. A program they’ve coined the Huskee Swap. By creating an easy way to swap’n’go, Huskee aims to help significantly reduce the estimated 1 billion disposable coffee cups Australians go through per year. All you have to do is select the Huskee Swap option as a modifier to your order. Your coffee will be made in a Huskee Cup and all you need to do is swap your existing Huskee Cup when you pick up the order.

As a Huskee Swap user you’re doing your part to help the environment, and lots of venues reward the use of a reusable. You can pick up a HuskeeCup online here or you can find a list of Swapsites to purchase from here.

4. Maintain Loyalty Cards with different venues in one place

Some of our venues also have loyalty card systems when you order from them on Hey You. When you order an eligible item from venues with loyalty cards, progress on the card will be applied automatically. Progress on each of your loyalty cards until reaching your free loyalty item can be tracked by going to the ‘Loyalty cards’ tab under ‘Menu.’ The free loyalty item will be automatically redeemed on your next applicable order at that venue. Gone are the days of having to hold onto countless loyalty cards from different venues and awkwardly sift through them as the barista stares into your soul. Hey You is a simple paper-free way to have all your cards in one place.

5. Schedule orders ahead of time

Got a feeling you’ll have a busy day at work but still want to order ahead, you can schedule orders ahead of time. All you need to do is place a normal order and choose the time you want your order to be placed. This is the time the venue will start making your order. For example, if you have a meeting that finishes at 2pm and need an afternoon coffee to get you through the rest of the day, schedule it in the morning to save yourself some time.

Hey You will also send you a notification when your order is almost complete and ready for pick up. So you know exactly when to pop down and grab your order. Making your experience as quick and efficient as possible.

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Cool New Venues on Hey You this October

September has been an exciting month for Hey You! Below you’ll find 3 of the top new venues that are now using Hey You. Whether you’re only a short walk away or want to go out an explore somewhere new, you won’t be disappointed.

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The Byron Bay General Store

Byron Bay, NSW

Byron Bay General Store shot up in fame after a former waitress was found to be dating Hollywood megastar Zac Efron. However much more can be said about the local institution on its own! According to countless reviews, the café boasts delicious food and great coffee, friendly staff and a vibe that can't be beat. Their menu has a wide variety of vegan options, and they are known for their commitment to sustainable food and packaging. If you are lucky enough to find yourself in Byron, grabbing a bite at the Byron Bay General Store should definitely be on your list of things to do.

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The Local Glen Innes

Glen Innes, NSW

Located in northern New South Wales in the small town of Glen Innes, The Local is a humble café which recently launched in August as the brainchild of a young local couple. With a commitment to sourcing fresh ingredients from local suppliers, it is no surprise that the café has become a favourite in the community. They even have a map showing their different local produce suppliers on one of their walls!

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Kitchen by Culture

Double Bay, NSW

Located in the heart of Double Bay, Kitchen by Culture is a fresh new venue that is all about bring great food and excellent coffee. Whether you're looking for a casual brunch spot to catch up with mates, a new dish to post on your Instagram feed, or are just after a quick coffee or pastry before work, they do it all. The café is also only a 5 minute stroll away from Double Bay Beach, making it a great place to go after an early morning walk or swim.

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2 for 1 Coffee at 52 Martin Place

2 for 1 coffee is available at select 52 Martin Place venues from 28th September - 2nd October 2020 for International Coffee Day. Just find your venue, place an order for two hot drinks and make your way to the venue to pick up your drinks!

Choose from our participating venues…

Bond Cafe →

Mrs Fields →

Tap Cafe →

Delisse →

Roma Espresso →

La Cantina →

Spaghetti Cafe →

How it works+

1. Download and signup or open the Hey You app
2. Place an order for two hot drinks at any of the participating venues below, the discount will be applied at checkout on the hot drink of lesser value!



Contact us

If you have any issues you can contact us here. Hey You welcomes feedback (good and bad), so please let us know on how we can make Hey You Service better for you!

Terms and Conditions+

Offer is only available at participating venues at 52 Martin Place Food Court. Discount applicable only to orders placed on the Hey You app during trading opening hours 28/09/2020 - 02/10/2020. This offer is non-transferrable, non-refundable and not redeemable for cash. Subject to availability. Select two hot drinks in the Hey You app and the discount will be applied at checkout on the hot drink of lesser value.