We’ve updated Your Merchant Dashboard

Welcome to the newly upgraded Hey You Merchant Dashboard! We've been listening to your feedback and working hard to create a streamlined, intuitive, and professional platform designed to help you manage your business with ease.

This page highlights the key updates and features available now, along with an exciting glimpse of what's coming soon.

What’s New in the Dashboard…

Keep Your Venue Details Up to Date.

Easily customise how your venue appears on the Hey You app. Update your logo, header image, opening hours, and contact information with just a few clicks. Want to hide your venue temporarily? You can easily unpublish it and restore it online whenever you’re ready.

 

Highlight Your Offerings with Venue Tags.

Make it easier for customers to find your venue by showcasing your offerings with Venue Tags. Add tags like “Coffee,” “Vegan,” or “Breakfast” to help highlight what makes your venue unique. By using tags, you can attract new customers who are looking for exactly what you offer.

 

Manage Menus Effortlessly.

Our Menu Editor makes managing your menu simpler than ever. Add, organise, and schedule products easily, or mark items out of stock in just seconds. You can also set surcharges for weekends and public holidays, ensuring your pricing stays competitive during peak times.

 

Tailor Pricing with Weekend & Holiday Surcharges.

With the Price Adjustments feature, you can customise surcharges to match your business needs. This tool gives you the flexibility to stay competitive and profitable while keeping your pricing transparent to customers. Set up a surcharge for:

  • Weekends: Apply a fixed percentage for Saturday or Sunday to account for higher operating costs.

  • Public Holidays: Apply a fixed percentage for public holidays and select which holidays it should apply to.

 

Stay on Top of Your Promotions.

The Promotions page gives you an easy way to view and manage all your current and past promotions in one place. While this page is view-only, it provides valuable insights into your promotional activities, helping you plan future campaigns effectively.

  • Active Promotions: Track which promotions are live and their start & end dates.

  • Promotion Types: Quickly identify discounts, loyalty offers, and bundle deals.

  • Customers & Products: See which customers and items are included in each promotion.

If you’d like to create or update a promotion, our team is here to help—just send us a message!

 

Manage Your Account Instantly.

Update your contact information, billing details, or password in seconds. We've also introduced a unique ID number for your account, making it easier for our Support Team to assist you if you ever need help.

 

Access Tools and Resources Like a Pro.

This page is your go-to hub for support and resources. Get help through our live chat, share feedback, request new features, or check system updates. Access tools like branding assets and signage requests to promote your business and streamline operations—all in one convenient place.

 

Let’s Access Your New Merchant Dashboard!

Get started with the upgraded Hey You Merchant Dashboard today.
Log in now to explore the new features and manage your venue.


 

What’s Next?

We’re excited to introduce even more features soon, including:

  • Special Hours Management:
    Set temporary hours for special events or public holidays.

  • Menu Promotions Engine:
    Easily create and manage custom promotions for your menu.

  • Customer Loyalty Enhancements:
    Tools to better reward your customers.


We’d Love Your Feedback.
Have questions, suggestions, or ideas? Let us know! Your input helps us shape the future of Hey You. Write to us below, and we’ll send your feedback directly to the Hey You team.