We’ve Updated Your Merchant Dashboard

We’re excited to introduce a brand new Merchant Dashboard — a simpler, more intuitive home for managing your venue. This upgrade consolidates multiple tools into one streamlined product, helping you save time, reduce complexity, and take control of your venue’s operations with ease.

This is our beta release, and while the features are lightweight for now, we have big plans ahead. We’re building towards a powerful tool that empowers venues to turn one-time customers into loyal regulars through data-driven insights and smarter engagement tools. Your feedback and patience during this phase are invaluable — and much appreciated.

What’s New in the Dashboard…

Keep Your Venue Details Up to Date.

It’s now easier than ever to keep your venue information accurate. Update your trading hours, contact details, and service settings in just a few clicks — so your customers always know when and how to find you.

 

Tailor Pricing with Weekend & Holiday Surcharges.

Set up Price Adjustments based on weekends or public holidays to reflect your operating costs. Easily set a flat surcharge for public holidays, and select which dates apply. Add a weekend percentage for Saturdays, Sundays, or both — it’s flexible and fully customizable.

 

Stay on Top of Your Promotions.

The Promotions page gives you an easy way to view and manage all your current and past promotions in one place. While this page is view-only, it provides valuable insights into your promotional activities, helping you plan future campaigns effectively.

  • Promotions Tracker: Track which promotions are live and their start & end dates.

  • Promotion Types: Quickly identify discounts, loyalty offers, and bundle deals.

  • Customers & Products: See which customers and items are included in each promotion.

If you’d like to create or update a promotion, our team is here to help—just send us a message!

 

Manage Menus Effortlessly.

Add, remove, or edit your menu items in one place — including pricing, descriptions, and availability. Whether you’re updating daily specials or holiday offerings, everything is synced to your customer view in real time.

 

Highlight Your Offerings with Venue Tags.

Make a great first impression by showcasing what makes your venue unique. Use Venue Tags like “Coffee,” “Vegan,” or “Breakfast” to help your venue stand out on the app and attract the right customers.

 

Manage Your Account Instantly.

Update your contact information, billing details, or password in seconds. We've also introduced a unique ID number for your account, making it easier for our Support Team to assist you if you ever need help.

 

Access Tools and Resources Like a Pro.

This page is your go-to hub for support and resources. Get help through our live chat, share feedback, or check system updates. Access tools like branding assets and signage requests to promote your business and streamline operations—all in one convenient place.

 

Let’s Access Your New Merchant Dashboard!

Get started with the refreshed Merchant Dashboard today.
Log in and explore the new features — and let us know what you think.


 

What’s Next?

We’re already working on more exciting updates, including:

  • Customer Engagement Tools — better ways to reach and connect with your customers.

  • Campaign Management Tools — run targeted, effective campaigns right from your dashboard.


We’d Love Your Feedback.
Have questions, suggestions, or ideas? Let us know! Your input helps us shape the future of Hey You. Write to us below, and we’ll send your feedback directly to the Hey You team.