We’re here to help you grow
You’ve taken the next step in expanding your customer base with Hey You, now let’s make sure you’re maximising its potential.
Order & Pay
Customer places order and pays in-app
Receive & Prepare
Venue receives and prepares order
Arrive & Collect
Customer arrives to venue and collects order
Deposited Weekly
Funds are deposited into bank account weekly
Let's get the ball rolling
We've come up with a simple checklist to make sure you're getting the attention you deserve from Hey You customers.
Create a killer menu
Add everything you've got to your Hey You menu. Should menu items be missing you run the risk of deterring your regular customers or missing the opportunity to cross sell: Add all your drink options (customers can be easily enticed to add a drink to their order), your combos (they’re popular) and daily specials.
Submit menu updates →
Incorporate loyalty
Incorporate a loyalty scheme into your Hey You menu and reward your regular customers for coming back to your venue time and time again. This allows your customers to digitally store their stamps on their Hey You apps and encourages regular orders - It will also save you from wasting paper on loyalty cards.
Add loyalty scheme →
Update your Account Details
Log in to our Restaurant Portal to update your trading hours, bank details, contact details or to upload a new in-app cover photo.
Log into Restaurant Portal →
Direct Marketing with Hey You
Customer get excited when you're excited. On Hey You, you can run promotions $2 coffee, 20% off your menu or whatever you fancy! You can also get in contact with your customers via email or push notification to let them know of a new menu or exciting things happening at your venue! Submit a request here and we'll set it up for you.
Submit a request →
Make some noise
Things move a lot quicker when everyone is on the same page. Make sure your staff understand how Hey You works so when the new customers roll in they can provide them with sound customer experience.
How it works →
Spread the word
Paint the town orange and get your customers excited about beating the queue. You can request your own promotions to run during slow periods, distribute flyers, put stickers on every order and give your POS posters prime real estate.
Request for signage →
Expand your reach
Your wins are our wins! Don't forget to celebrate, and share them with your followers on social media. We have a Hey You social packs for you to download. Print or post online to promote the ease and perks of Hey You to customers and see one-off customers become regulars!
Download packs →
Check out what others are saying…
Merchants of Sydney CBD
Hear what restaurant owners in the heart of Sydney have to say about using Hey You – Featuring the owners of Saint John Espresso, Avenue On George, Black Sugar, Three's A Crowd & Regiment!
Watch full video →
Learn How Hey You Works
Hey You is Australia's #1 Order Ahead App. With over 1,600 cafes and restaurants, and 1.2 million customers - hear about some of the benefits which the Hey You Order Ahead Platform has to offer.
Watch full video →
A Day at Toby's Estate Cafe
We visited our partners over at Toby's Estate, Qantas Sydney HQ and they gave us the run down on how they use and benefit from the Hey You platform in their venue.
Watch full video →
Restaurant testimonials
"For us to keep our costs in control we needed an operational tool to manage our takeaways! When I made the crazy decision to open my own cafe, there really was no other solution!"
– Kate, Owner @ Saint John Espresso
“9 times out of 10 our customers order as soon as they get off the train or bus, and by the time they’ve walked down their coffee is made and ready to go!”
– Steve, Owner @ Avenue on George
"Without Hey You we wouldn’t be able to keep up with demand. It allows for basically another staff member to be behind the counter and consistently pumping out the orders. A lot of people think of Hey You as just coffee, but it’s a lot more than that to us. We want to encourage that person who gets their flat white to also have toast. For us Hey You beeps all day!"
– Zach, Owner @ Regiment
"Our partnership with Hey You over the last 5 years has been instrumental in constantly improving customer experience and reducing friction. We have increased daily transactions, increased average order value and acquired new customers."
– Abdullah Raamay, COO @ Pablo & Rusty’s
