At High Street in Penrith, you’ll find Favela, a hole-in-a-wall venue serving up delightful breakfast and brunch treats. If you happen to find yourself there, they are pretty easy to spot. The bold brick red letters of their sign are hard to miss, but it’s the vibrant yellow paint of their window—like a ray of sunshine constantly focused on their little part of Penrith—that will reel you in.

Favela is Penrith’s first dedicated bagel shop. When you arrive at their window, Jack & Charli will be there to greet you with dashing smiles. Pat, Favela’s Brand & Marketing Manager, recommends that first-time visitors try a classic combo: a bagel and coffee. “The Goldie Lox and Breaky Bae are the faves at the moment, but you really can’t go wrong with our other bagel items,” he says.

They also offer the Avo’ Avo’, a bagel smothered in smashed avocado and drizzled with flavour from lime and chilli flakes. The El Clasico is prepared with cream cheese and chives, and their On Its Own is your chance to choose your own bagel + spread combo.

For their coffee, Favela makes use of beans from Reuben Hills, so you know that ordering a coffee from them is a good idea. They also offer cold-pressed juice from Allie’s for the health-conscious.

The venue has been using Hey You since they opened. “From the moment we had all our payment gateways set up for trade, it has been seamless with Hey You,” Pat says. “The support has been fantastic for any updates we need to do. Plus our customers that have the app love it! Penrith is new to the order ahead mentality, but we are slowly changing the mindset.”

Favela is the second venue of the Cinco Hombres Hospitality Group. With a goal to create memorable and meaningful venues, the group made it their mission to always greet customers with a smile—and to leave with one, too.

Order ahead using Hey You to make sure your coffee and bagel are ready to go when you get there. Favela are open Monday to Friday from 6:00am to 2:00pm.